The finite and sometimes limited resources that companies have to work with can prove to be challenging, even more so when one application seems to lack in its offering. That is not the case with Skype for Business, the unified communications platform that seems to be dominating that space. It has definitely made itself the primary communication management application for enterprises using Office 365.
Three noteworthy features that Microsoft has added to Skype for Business since acquiring it from eBay back in 2011 are PTSN Conferencing, Skype Meeting Broadcast, and Cloud PBX.
PTSN Conferencing provides the flexibility to dial in to a meeting from a traditional phone, in addition to the existing ability to join a meeting with a single click on your PC or mobile device
Skype Meeting Broadcast makes it easier than ever to produce large virtual meetings for up to 10,000 meeting attendees, who can join from virtually any browser or drive
Cloud PBX enables companies to eliminate separate PBX systems and transition to the cloud with Office 365 as the central location to manage users for communication
Microsoft has made it part of their vision of a modern collaborative enterprise to empower organizations with tools that simplify planning, and virtual meetings can prove to be very productive for them.
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Aside from these features that simplify the communications infrastructure, there are other benefits to be had with a properly implemented Skype for Business.
Lower costs for international business calls
The reality of the situation for some businesses, regardless of the size, is that customers, prospects, and partners will not always be in the same place as they are. Keeping costs to a minimum is always good for the bottom line, and these international business calls can be too costly if not managed properly. And Skype4B has low-cost calls without sacrificing call quality.
Ability to track expenditures through Skype Manager
As it is vital for some businesses to be tight on their operational budget, Microsoft has given account managers full control on expenditures through monitoring and ability to allocate credit for each user. This makes it easier to budget for calls and identify where savings can be made.
Reduce business travel costs
With the ability to see face-to-face through Skype for Business’ video conferencing without having to be physically together in the same place, it has made business meetings more immediate and convenient for both parties. This translates to savings from what would’ve been travel costs.
Easier project collaboration
When everyone involved in a project is kept in the loop, it can result in a more efficient and faster completion, and savings in time and money at that.
Better client nurturing
Customers are the center of any business, and there’s no argument in that. Providing them with a high level of service is key to converting them to loyal customers and one way to do that is giving them an easy and cost-effective way of contacting you.
If you want to see for yourself the many ways Skype for Business can simplify your communications, lower your costs and empower your people, click below to give us a call. We will check that your network is up to date with the requirements for a successful implementation.