Looking back at the last two years since the covid pandemic hit the world, it’s clear that remote working has played a crucial part in ensuring continuous business operations with minimal interruptions.Many organizations adopted either fully remote or hybrid working models due to the impact of lockdowns and movement restrictions. This led to an increased demand for IT services to help organizations find solutions for technical hitches during this time such as managed services.
The COVID-19 pandemic has dramatically changed how most businesses operate, shifting from an in-person working environment to remote working. Managed Service Providers have played a significant role in ensuring seamless operations and business continuity.
According to a remote work survey report by PwC U.S, over 80% of businesses have experienced a successful and productive remote work model thanks to the rapid evolution and adoption of remote-working technologies.
Managed Services Support Remote Working
Businesses without suitable technology to support remote working may face poor communications, unhappy and unproductive employees and internet security threats.
Either in whole or in part, remote work is here to stay and as a business owner or company executive, you should consider strategies to allow effective remote working.
Communicating and collaborating with employees in different locations can be complex. Working with a Managed Services Provider like TLC Solutions will ensure that you have the right tools, resources and technologies in place to support your IT infrastructure.
What Services Can a Managed Service Provider Offer to Support Remote Workforce?
#1. Cloud support
To support your remote work plans, managed service providers can offer cloud computing services, including software and cloud storage. You can store your businesses’ critical information on a remote system through our managed cloud services instead of keeping it on local storage devices.
#2. IT security
IT security is fundamental to securing your employees’ and customers’ information. Due to the many vulnerabilities in the network systems used in a remote working model, cybercriminals have devised new ways to invade their targets and steal important information. This may lead to costly data breaches and recovery.
MSPs can help to ensure that you have appropriate cyber security strategies and solutions to protect your remote worker’s data and system. We can help you block any loopholes between your remote workers’ system and your organization’s system to keep your data safe from unauthorized access.
#3. IT help desk
Staff working in a remote setup may encounter technical problems from time to time, and it may be challenging to fix them.
TLC Solutions provide 365/24/7 access to an IT Helpdesk to ensure that all your remote workers’ IT issues are fixed quickly.
Your staff can chat, email or call our IT help desk and discuss the technical issue, and we will get a solution within the shortest time possible.
#4. Data backup
Data loss and corrupted files can affect remote workers just the same as anyone working in the office. It is essential to have vital data backup plans that covers all of your users in case of unexpected data loss.
MSPs provide reasonably priced data backup services to store all your data safely. They can use cloud, hybrid or local backups to store all your critical data securely. We can also assist you in creating a customized data recovery plan and ensuring minimal downtime.
#5. Engage with a Managed Services IT team
As organizations move toward a fully remote working model, there will be technical challenges to tackle. Sometimes, technical issues can overwhelm your in-house team. TLC Solutions can work with you to support your technology team.
#6. Network monitoring
The people working remotely need a secure way to connect to their organization’s network system. As an MSP, we have the necessary remote monitoring tools and know-how to defend against cybercriminals accessing private information in the system.
#7. Unified communications
Communication in a remote setup can be complex at times. We have a long history of designing, implementing and supporting voice, video and collaborative communications allowing your team members to communicate and interact seamlessly.
Support Your Remote Work With TLC Solutions Managed Services
After the rapid digital transformation of the past two years, it does not look like the new remote reality is going away anytime soon.
The vast majority of companies have successfully onboard new software tools, and employees have proven that they are more productive when they work remotely, have fewer sick days, and take less time off.
At the same time, while some enterprises are not yet prepared and equipped to embrace a long-lasting remote work model, it appears that hybrid work models will remain an important piece of the future of working. This means that some staff will report to work in an office in person while others will be working remotely.
For more information about how TLC Solutions, a leading MSP provider, can help support your remote work setup, do not hesitate to contact our IT experts today.